jewelry
All sales final. All items subject to prior sale. I try to keep my inventory updated as things sell, but if I miss something we’ll work to get you a similar piece or your money refunded.
The photographs are a good representation of the work offered. Colors may vary due with differing computer displays. I am not responsible for color variations as represented in the photographs.
Non commissioned currently available jewelry that is not created as a special or custom order may be returned for REFUND, CREDIT or EXCHANGE within 7 days of date received as long as the item is in its original, unused condition, with no missing, broken, or exchanged stones and the finish of both metal and stone(s) is unscratched and unmarred. Call before returning the item to obtain a return authorization number, otherwise the package cannot be accepted. Any scratched, altered, blemished, used/worn or broken items are not eligible for a refund or exchange unless the damage occurred during the original shipment, or unless the item(s) were flawed due to our fabrication error. Original shipping charges and credit card fees (if any) are not refundable.
Custom order or commissioned jewelry: pieces that are created as a special order and/or custom design, a custom order, or jewelry that requires modification such as ring sizing or exchanging stones and is ordered on a commission basis is not returnable. My guarantee is that the piece will match the final design you approved including the dimensions, stones and metals. Note that all handmade jewelry will differ slightly due to the nature of the craft and may include minor variations in overall size and stone shape.
Any standard item that is customized (ring sizing, adding stones, changing stones, etc.) is not returnable for refund.
For your security, please return item(s) with an insured courier (USPS Insured, FedEx, UPS) and retain your shipping receipt. Talisman Design is not responsible for item(s) lost or damaged in transit.
